Why Is My Canon Scanner Not Working?: How To Fix it.
- ij start canon

- Sep 25
- 3 min read
Technology is great, until it breaks down right when you need it most. You could have experienced the annoying problem of the scanner abruptly refusing to cooperate if you have a Canon printer with a built-in scanner. When you're on a deadline, seeing the dreaded "Canon scanner not working" message may be quite distressing.
The positive thing is that a few easy troubleshooting actions may usually resolve this issue. We'll go over the most frequent causes of your Canon scanner malfunctioning in this article and offer workable fixes so you can easily resume scanning documents.
Typical Causes for Canon Scanner Not Working or Failures
Problems with the Connection
A loose cord, a malfunctioning USB port, or an inconsistent Wi-Fi connection (for wireless versions) might be the cause of your computer not recognizing your scanner.
Driver Issues
The most common culprits are outdated, corrupted, or missing scanner drivers. Your computer and your Canon equipment cannot interact correctly if the drivers are not installed.
Incorrect Canon printer setup
Occasionally, the scanner feature may not be set up properly when you setup Canon printer, making the device just partially functional.
Firewall or Antivirus interference
Sometimes, especially in network configurations, firewall or antivirus software might prevent the scanner from collaborating with your computer.
Older Firmware
Canon distributes firmware updates on a regular basis. Ignoring a update canon printer firmware might cause the device to not work with your operating system.
Detailed Solutions for Canon Scanner Issues
1. Verify the physical connections
Verify that the USB cable is inflexibly inserted into both your computer and the printer if the model is wired.
Validate that your computer and printer are allied to the same Wi-Fi network if you have a wireless model.
If you think there could be a network problem, restart your router.
2. Give Your Devices a restart
Restarting your computer and Canon printer/scanner might fix short-term issues that prevent the scanner from working, even though it may seem easy.
3. Examine the scanner drivers.
Go to the official Canon support website.
Pass in the model of your printer or scanner.
Install the most recent operating system scanner drivers after downloading them.
Try removing the current driver and then reinstalling it if the problem with the Canon scanner not working continues.
4. Update the firmware for your Canon printer
Scanning issues may be triggered by an outmoded firmware version. Updating the firmware on a Canon printer guarantees improved compatibility and issue fixes.
Navigate to the menu options of your printer.
Search for either "Device Settings" or "Firmware Update."
To update, adhere to the on-screen instructions.
As an alternative, you can get firmware updates straight from Canon's website.
5. Set Up the Scanner Preferences
Occasionally, the scanner is installed but not configured as the scanning device by default.
To access Devices and Printers in Windows, open Control Panel. Choose your Canon device as the default by right-clicking on it.
On macOS, choose your Canon device by going to System Preferences > Printers & Scanners.
6. Examine security software
To check if the scanner is functioning, turn off any firewalls or antivirus software you may be using for a while. If it does, go into your security software settings and add your Canon device as an exception.
7. Make use of Canon's IJ Scan Tool
IJ Scan Utility is a scanning program offered by Canon. Try scanning straight through this official program if your scanner isn't functioning when using third-party apps.
Ways to Avoid Future Canon scanner not working issues
Update the firmware on your Canon printer on a regular basis to maintain optimal performance.
Make sure to install all necessary parts, including the scanner software, while configuring your Canon printer.
To get rid of transient errors and cache, restart your printer sometimes.
Update the operating system on your machine to prevent incompatibilities.
Concluding Remarks
Although experiencing a Canon scanner not working is annoying, it does not always indicate that your gadget is defective. You can often fix the issue fast by verifying connections, upgrading drivers, making sure everything is set up correctly, and maintaining firmware updates.
If you follow the above instructions the next time your Canon scanner stops working, you should be able to get it back up and running quickly. And keep in cognizance that the secret to preventing scanning issues in the future is routine maintenance and upgrades.



Comments